A recent survey confirmed employers are missing out on potential talent and losing good people because line managers fail to engage and respond to poorer performing employees.

Achieving the optimal performance from your team members, your projects and your colleagues is what we all want. How do you ensure you have the best possible strategies in place to gain this outcome?

The answer is in your understanding of how to plan, manage and develop performance and people – in balance with the focus on product, workload and task.

APA Training & Development provides insight and skill building on performance management strategies that give results and generate a positive and professional workplace culture.

The programs will be tailored to suit the client’s culture and needs. All sessions focus on communication, practical strategies and tangible outcomes.

Key elements for a Performance Management and People program can include:

• Performance Management in the today’s workplace

• Process and People – Impact of getting the balance out of alignment

• The Performance Management Quiz

• Managing Expectations – Gen X&Y and other organisational challenges

• Essential Communication Skills – the language for clarify

• Managing your “stars” & your “regulars” – matching performance to perception

• The role of Coaching and Delegation

• Defining Direction and keeping people CHANGE READY – essential factors

• Motivating for performance

• Causes of Underperformance – and solutions

• Managing Underperformance – case studies

• Feedback – informal and formal approaches

• Following up, evaluating and reporting

• Identifying future improvements – the next steps